an77 Privacy Policy

This page describes what we collect when you use an77 and how we keep that data protected. When you open an account, log in from your phone, place a bet, or withdraw funds, we collect information necessary to operate our platform, verify your identity, and comply with local gaming regulations. We take data protection seriously and use industry-standard encryption to safeguard all personal information.

Our an77 privacy policy covers four main areas: what personal data we collect, how we use it, who we share it with, and your rights as an account holder. We also explain how cookies work on our site and what happens when you delete your account. This policy applies to all users accessing an77 from any device—Android app, iOS browser, or desktop—in supported jurisdictions where local law permits.

We operate transparently about data handling. If you have questions about your personal information or how we use it, our support team can explain in detail. You also have the right to request a copy of your data or ask us to delete it (subject to legal retention requirements).

What Data We Collect on an77

When you open an account on an77, we collect your full name, email address, phone number, and date of birth. We also ask for your residential address and national ID number for identity verification (KYC). Before your first withdrawal, you upload a photo ID and proof of address; we store these documents encrypted and delete them after verification is complete and archived for compliance.

We collect transaction data every time you interact with an77: deposits, withdrawals, bets placed, games played, tournament entries, and settlement outcomes. This data helps us settle bets accurately, process payouts, and maintain audit trails for disputes. We also collect device information when you log in—your IP address, device type, browser version, and approximate location (used to verify you're in a permitted jurisdiction).

We collect behavioural data through cookies and analytics tools. These track which games you visit, how long you spend on each page, and which payment methods you use. This data helps us improve our an77 platform experience and identify technical issues. We do not sell this data to third parties.

How we use your data on an77

We use your personal data for five primary purposes. First, we verify your identity through KYC to comply with anti-money-laundering (AML) regulations in our operating jurisdictions. Second, we settle your bets and process your withdrawals—your payment details are shared only with your bank or e-wallet provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Third, we communicate with you about your account, promotions, and platform updates via email or push notification on your phone.

Fourth, we use transaction and behavioural data to detect fraud and prevent money laundering. Our systems analyse patterns—unusual withdrawal amounts, multiple rapid logins from different locations, suspicious betting sequences—to flag accounts for manual review. Fifth, we use anonymized, aggregated data to improve an77. We analyse which games are popular, which payment methods are most reliable, and where our mobile app experiences lag, then use these insights to enhance your experience.

Data retention and deletion on an77

We keep your account data (name, email, transaction history) for seven years after you close your account or become inactive. This retention period covers legal and regulatory requirements in our operating regions, including Indonesia. If you request account deletion before that period elapses, we delete your personal data except where we are legally obligated to retain it (e.g., for AML compliance or dispute resolution).

Your KYC documents (photo ID, proof of address) are deleted within 30 days of verification completion, unless we need them for dispute resolution. Transaction logs are retained permanently for audit purposes but are encrypted and access-restricted to our compliance team. You can download a copy of your personal data at any time from your account settings.

Our an77 Data Handling and Your Rights

Third-party processors and data location

Our an77 platform relies on third-party services to operate securely. We share payment data with your bank or e-wallet provider to process deposits and withdrawals. We share personal data with our KYC verification service to confirm your identity. We also use cloud hosting providers to store encrypted data; these servers may sit outside your jurisdiction but are protected by data-processing agreements that enforce our privacy standards.

We never share your account data with marketing companies, data brokers, or advertisers. We only share data where required by law (e.g., with Indonesian tax authorities or law enforcement) or to prevent fraud. All third-party processors sign confidentiality agreements and are contractually bound to protect your data to the same standard we do.

KYC (Know Your Customer)

Identity verification we perform before your first withdrawal on an77, including upload of photo ID and proof of address. Data is encrypted and deleted after verification.

Encryption

We use industry-standard 256-bit SSL encryption to protect all data in transit and at rest. Your password is hashed and cannot be recovered even by our staff.

Cookies

Small text files stored on your device. We use cookies to remember your login session, track site performance, and detect fraud. You can disable cookies in your browser settings.

Data retention

We keep personal data for seven years after account closure to meet legal requirements. Transaction logs are retained permanently but are encrypted and access-restricted.

Your rights and account data requests

You have the right to request a copy of all personal data we hold about you on an77. Submit a data subject access request (DSAR) to our support team. We provide a complete export of your account information, transaction history, and any documents you uploaded, typically within 30 days.

You also have the right to request corrections if your personal data is inaccurate. If your name or address has changed, update it in your account settings or contact our support team. We will correct it and re-verify your identity if needed.

You may request deletion of your account and associated data, subject to legal retention requirements. We cannot delete transaction records (required for AML compliance) but we can anonymize your personal identifiers after the seven-year retention period expires. Contact our support team to initiate account deletion.

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  Keep your login credentials confidentialAccount security

  Do not share your password or 2FA codes with anyone. If your account is compromised, we cannot recover unauthorised transactions made by third parties.

• 2
  Review privacy settings on your phoneMobile privacy

  You can disable location tracking and push notifications in your device settings, which reduces data collection on an77's mobile app.

• 3
  Request a data export anytimeData access

  Contact our support team to request a copy of all your personal data held on an77. We provide it within 30 days in a machine-readable format.

• 4
  Opt out of marketing communicationsEmail preferences

  You can disable promotional emails and push notifications in your account settings. We will continue to send transactional emails (withdrawals, dispute updates) as they are necessary.

Cookies and tracking on an77

We use cookies to maintain your login session, remember your preferences, and track site performance. Essential cookies are required for an77 to function; these cannot be disabled. Analytical cookies help us understand how you use our platform; you can disable these in your browser settings without losing functionality. Marketing cookies would track you across other websites, but we do not use these.

Our analytics partner (used only to track aggregated, non-personal metrics) may set cookies on your device. You can disable these by clearing your cookies or using your browser's privacy mode. Disabling cookies does not prevent you from using an77, but you may need to log in each time you visit.

This privacy policy is current as of the date shown in your account settings. We may update it to reflect changes in our data practices or local regulations. We will notify you of material changes via email. Your continued use of an77 after a policy update means you accept the updated terms.